1. Our model
ZoCards, operated by Umbrella Bridge LLC, is a direct digital retailer. We are not a peer-to-peer marketplace: individual sellers, customers and unverified third parties cannot list or sell products on our website. All content on the site is published by ZoCards.
2. Supplier eligibility criteria
We onboard only registered businesses that are publishers or authorized distributors of the products they supply.
Before onboarding, each supplier must provide company registration details, ownership and contact information, and proof of authorized distribution rights.
Suppliers are screened against international sanctions lists and must not operate in or source from sanctioned jurisdictions.
Suppliers must agree to supply only legitimate, non-stolen, authorized codes and to cooperate with fraud and compliance investigations.
3. Supplier onboarding process
Step 1 — Application and documents: the supplier submits business and authorization documents.
Step 2 — Verification: we verify the business, its distribution rights and its sanctions status.
Step 3 — Agreement: a written commercial agreement is signed.
Step 4 — Technical integration: products are delivered only through the supplier's secure API. Manual code uploads from unverified sources are not accepted.
Step 5 — Monitoring: suppliers are monitored for delivery success, invalid-code rates and complaints, and are paused immediately if they fail our standards.
4. Product onboarding process
Every new product imported from a supplier enters our catalog with status "pending" and is not visible to customers.
Automated rules exclude prohibited categories (see our Prohibited Content Policy), including adult content, crypto, cash-out or reloadable cards and gambling.
A staff member reviews the product's name, publisher, region, delivery type and price before approving it. Only approved products appear on the storefront.
Prices and availability are synchronized from the supplier; products the supplier pauses are taken off sale automatically.
5. Removal and review
We may suspend a supplier or remove a product at any time if it breaches this policy, applicable law, or a payment partner's rules. The live catalog is re-reviewed periodically.
6. Contact
Partnership and supplier enquiries: contact@umbrellabridge.net.